Macy's Coupons & Promo Codes

Macy’s tries to address most customer concerns through their thorough FAQ options in the Help Center. It’s a good idea to check the Help Center’s FAQ section on the Macys.com website first to see if a question has already been answered. Depending on the nature of your customer service inquiry you will see an option for online chat. Macy’s customer service line is 1 (800) 289-6229.